Privacy Policy

This Privacy Policy explains how Abkus SBM collects, uses, stores, and protects personal and business data when using the platform. It applies to authenticated areas, support channels, and public pages such as contact and feedback.

1. Data we collect

• Account and identity data (name, email, role, authentication metadata).
• Operational records created by users (customers, suppliers, products, orders, purchases, sales, payables, receivables, notes).
• Technical telemetry (security events, access logs, user-agent, anti-abuse metadata).
• Support interactions (contact form and feedback submissions).

2. Purposes of processing

• Provide and maintain core platform functionality.
• Support integrated workflows across production, stock, sales, and finance modules.
• Improve reliability, performance, and pricing intelligence features.
• Prevent fraud, unauthorized access, and abuse.
• Respond to support and legal requests.

3. Data sharing

Data may be shared only when necessary to operate the service or comply with law:

• Infrastructure and technology service providers.
• Email/notification providers used by platform features.
• Legal authorities when legally required.

4. Security

We apply technical and organizational controls, including authentication safeguards, environment isolation, and monitored logs. No security control is absolute, but incidents are handled with priority and traceability.

5. Data subject rights

• Access, correction, and deletion requests where applicable.
• Data portability and processing limitation requests where legally supported.
• Information about processing purposes and legal basis.

6. Cookies

Cookie and tracking practices are described in detail at Cookie Policy.

7. Policy updates and contact

Abkus SBM provides software infrastructure for operational and financial management, but does not act as a tax filing agent, tax representative, or payment intermediary for statutory obligations. Under no circumstances does Abkus SBM assume responsibility for tax calculation, filing, remittance, or payment obligations derived from customer operations.

This policy may be updated to reflect legal, technical, or product changes.

Privacy requests: privacy@abkus.com

Technical responsible: walfredo@abkus.com